Privacy Policy

Introduction

Welcome to Centro Hotels! We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you visit our website or use our services.

1. Information We Collect

We collect information to provide better services to our guests. This includes:

• Personal Information: Name, email address, phone number, and payment information.

• Booking Information: Details about your reservations, preferences, and special requests.

• Usage Data: Information on how you use our website, such as pages visited and time spent on the site.

• Technical Data: IP address, browser type, and device information.

2. How We Use Your Information

We use your information to:

• Process and manage your bookings.

• Improve our services and enhance your experience.

• Send you confirmation emails, updates, and promotional offers.

• Respond to your inquiries and provide customer support.

• Ensure the security of our website and services.

3. Sharing Your Information

We respect your privacy and do not sell your personal information. We may share your data with:

• Service Providers: Third parties that help us operate our website and services (e.g., payment processors, IT support).

• Business Partners: Entities involved in providing services or amenities during your stay.

• Legal Obligations: Authorities if required by law or to protect our rights.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no internet transmission is entirely secure.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our site. You can manage cookie preferences through your browser settings.

6. Your Rights

You have the right to:

• Access the personal information we hold about you.

• Request corrections to inaccurate data.

• Delete your personal information, subject to certain conditions.

• Opt-out of receiving marketing communications.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it regularly.

8. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:

• Email: chaitanya@centrohotels.com

• Address: Centro Hotels, Apte Road

Thank you for trusting Centro Hotels. We are dedicated to safeguarding your privacy and ensuring a secure and enjoyable experience.

Last Updated: [June 2024]